We are here to ensure you get the best from your E Ride Pro. Whether you need help with maintenance, troubleshooting, or warranty claims, our support team is ready to assist. Access helpful resources below, or contact us directly for personalized help.
Out of the box, both Pro S and Pro SS models are approximately 95% assembled. The handle bars, front end fenders, foot pegs, front wheel, display, mudguards, front number plate, and a rear shock bolt need to be assembled upon delivery.
E Ride Pro bikes come with 2 power modes: Eco mode (3 kW peak) and Sport mode (12 kW peak). These modes allow riders to customize their riding experience based on their preferences.
Yes. The battery has an IP (Ingress Protection) rating of 67. However, full immersion in water is not advised, and pressure washers might force water to enter through the case. We suggest removing the battery when using a pressure washer to clean your E Ride Pro.
The battery can handle approximately 500-600 recharge cycles before it begins to deteriorate with minor percentage loss. Regular maintenance and proper care can extend the battery’s life.
The seat height for the Pro-SS model is approximately 33 inches, and the rotor size is 220 mm.
No. For safety precautions and law regulations, we do not advise E Ride Pro to be ridden on the freeway as it is designed to be ridden off-road or dirt trails.
At E Ride Pro SS, we stand behind our electric dirtbike emotos and are committed to providing exceptional service to our customers.
If you had additional questions, please reach out to our office so we can better assist your needs.
To make a warranty claim, please fill out our form and we will be in touch with you shortly.